Description & Details
Dress by basix
Dress by basix
We accept returns for exchange for an alternate item or store credit toward another purchase.Basix Black Label does not accept returns on special promotion ( ON SALE ) items.
To qualify for return, exchange or store credit of in stock items that are not on special promotion section our returns department must be notified within 48 Hours of receipt and signing of your shipment air bill from our courier that you intend to return for refund, exchange or store credit.
All returns from our wholesale retailers require a RMA be issued prior to acceptance.
Packages returned without an RA # will be subject to a restocking fee of up to 50%
All items eligible for return must be approved by our customer service representatives .Once approved, you will be issued a Return Authorization (RA) number.
EXCHANGES IF WRONG SIZE
are offered within 7 of receipt for items of same style in different
sizes if available without restocking fees or penalties. Once exchange
occurs a final sale condition exists for that item. contact
firstname.lastname@example.org to make exchange
When making your final purchase you are agreeing to comply with this policy and waive any rights to dispute this return policy.
Orders placed with basixblacklabel.com are shipped via DHL, UPS or USPS and require a signature upon receipt. All shipments are subject to item availability and credit card verification (shipping address must match billing address, when the shipping address is not the same as billing address it must be verified with your issuing bank).
Domestic Shippingshipped UPS standard ground.
Military Base and APO. orders will be shipped by USPS.
UPS Standard Ground Shipping Time Map
Overnight Delivery In-stock items ordered before 1pm (EST) Monday to Friday will be shipped the date the order was placed (pending credit card verification.) In-stock items ordered after 1pm (EST) will be shipped the next business day. Overnight delivery is not available outside the continental United States.
Saturday Delivery Saturday delivery is available for in-stock items ordered after 4pm (EST) on Thursday and before 12pm (EST) on Friday for additional shipping charges.
International ShippingInternational orders are shipped via DHL, UPS or USPS Priority Mail. Rates Vary
International orders will take 3-8 business days to be delivered from the date the order has been shipped. (Russian Federation orders will take up to 3 weeks to be delivered from the date the order has shipped.)