Basix Black Label




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Description & Details

Dress by basix

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Shipping & Returns


You may return your dress to us within 3 business days of receiving the package. We will issue you a store credit for the cost of the item, which will be valid for 12 months.

Clearance items & Bridal or bridesmaids collection items are final sale.

To qualify for return, exchange, or store credit of in stock items that are not on special promotion section, our returns department must be notified within 72 hours of receipt of you shipment. does not accept returns on special promotion (On Sale) items. has made every effort to make every image and photograph on our website as accurate to the styles image and color as possible.

All items are new, first quality goods, never worn, and inspected to meet your standards prior to shipping.

All returns from our wholesale retailers require an RA# be issued prior to acceptance.

Packages returned without an RA# will be subject to a restocking fee of up to 50%.

All items eligible for return must be approved by our customer service representatives. Once approved, you will be issued a Return Authorization (RA) number.


Orders placed with are shipped via DHL, UPS or USPS and require a signature upon receipt. All shipments are subject to item availability and credit card verification (shipping address must match billing address, when the shipping address is not the same as billing address it must be verified with your issuing bank).

Domestic Shipping
shipped UPS standard ground.

Shipping Charges

Service: Delivery: Rate:
UPS Standard Ground 5-7 business days By Weight
UPS 3 Day 3 business days By Weight
UPS 2nd Day Air 2 business days By Weight
UPS Next Day Air next business day-3pm By Weight

Military Base and APO. orders will be shipped by USPS.

UPS Standard Ground Shipping Time Map

Overnight Delivery In-stock items ordered before 1pm (EST) Monday to Friday will be shipped the date the order was placed (pending credit card verification.) In-stock items ordered after 1pm (EST) will be shipped the next business day. Overnight delivery is not available outside the continental United States.

Saturday Delivery Saturday delivery is available for in-stock items ordered after 4pm (EST) on Thursday and before 12pm (EST) on Friday for additional shipping charges.

International Shipping
International orders are shipped via DHL, UPS or USPS Priority Mail. Rates Vary

International orders will take 3-8 business days to be delivered from the date the order has been shipped. (Russian Federation orders will take up to 3 weeks to be delivered from the date the order has shipped.)
Expedite international shipping is available.
All shipments require a signature. Please note that international Orders go through a manual credit card verification process which may cause a delay of 1 to 2 business days to your order.  We accept all major credit cards such as American Express, Visa, and MasterCard. Your shipment can be subject to taxes, customs fees and duties.

All request for returns should be maid within 3 days of receiving your order. No request will be considered after 3 days of receiving your order. Request should be emailed to